Deskripsi Pekerjaan
Are you a people-person looking to kickstart your career in a dynamic, fast-paced environment? Metricnova Marketing is looking for an energetic and professional Customer Engagement Associate to join our team in the heart of Raffles Place. If you are passionate about building relationships and delivering exceptional service, we want to hear from you!
We specialize in creating memorable brand experiences through face-to-face interactions. In this role, you will be the face of our clients, engaging with customers at high-traffic events and promotional campaigns. We provide comprehensive, hands-on training, meaning we prioritize your attitude, work ethic, and ability to learn over previous experience. This is an excellent opportunity to develop your communication skills, build a professional network, and fast-track your career growth within the marketing and service industry.
At Metricnova Marketing, we believe in fostering a collaborative culture where every team member is empowered to succeed. Whether you are a fresh graduate or looking for a career change, our supportive mentorship program will ensure you have the tools necessary to excel.
Tanggung Jawab
- Represent our clients at events with professionalism, enthusiasm, and a brand-focused mindset.
- Engage directly with customers to provide detailed information about products and services.
- Create positive, long-lasting customer experiences that drive brand loyalty and retention.
- Collect customer feedback and provide insights to improve campaign effectiveness.
- Participate in daily team workshops and coaching sessions to refine communication techniques.
- Maintain a high standard of presentation and service at all event activations.
- Assist in the setup and management of promotional displays and marketing collateral.
Kualifikasi
- Outstanding interpersonal and communication skills.
- A high-energy, positive attitude and a 'can-do' approach to challenges.
- Ability to thrive in a team-oriented and fast-paced environment.
- Self-motivated with a strong desire to learn and develop professional skill sets.
- Commitment to delivering exceptional service to every individual customer.
- Ability to commit to full-time working hours.
- No prior experience required; we provide extensive training for the right candidates.