Deskripsi Pekerjaan
Join Teleperformance's dynamic content moderation team and launch your career in digital safety! As a Customer Expert, you'll be at the forefront of creating positive online experiences by monitoring and moderating user-generated content across platforms. This urgent hiring opportunity offers competitive compensation (₱20,000–₱24,000/month), comprehensive training, and clear career progression paths in a global industry leader. You'll gain valuable experience in digital compliance while working in a supportive environment that values attention to detail and ethical decision-making. Perfect for career starters seeking to develop critical skills in digital citizenship, policy enforcement, and platform governance. Apply now to become part of our mission to shape safer online communities!
Tanggung Jawab
- Monitor and moderate user-generated content across digital platforms
- Enforce community guidelines and content policies consistently
- Document and escalate policy violations according to protocols
- Collaborate with cross-functional teams on moderation strategy
- Maintain accurate records of moderation activities
- Provide feedback to improve content moderation processes
- Stay updated on evolving digital safety regulations
Kualifikasi
- High school diploma or equivalent (college degree preferred)
- Excellent written and verbal communication skills in English
- Strong attention to detail and critical thinking abilities
- Ability to make objective decisions under pressure
- Basic computer proficiency and internet navigation skills
- Customer service experience or similar role is advantageous
- Willingness to work flexible schedules including weekends