Deskripsi Pekerjaan
Join Movon Sdn. Bhd. as a Customer Growth Executive (Telemarketing) and become a key driver of our customer retention and expansion initiatives. In this dynamic role, you'll leverage exceptional communication skills to deepen relationships with existing customers, identify evolving needs, and introduce tailored solutions that enhance their experience. Your expertise in consultative selling will directly contribute to revenue growth while maintaining Movon's reputation for customer-centric service. We provide comprehensive training and a collaborative environment where your success is recognized through competitive compensation and career advancement opportunities.
Tanggung Jawab
- Conduct outbound calls to understand customer needs and re-establish rapport
- Introduce new products/services aligned with customer requirements
- Achieve monthly sales targets through consultative telemarketing techniques
- Maintain accurate customer records in CRM systems
- Collaborate with product teams to provide customer feedback
- Resolve customer inquiries to ensure satisfaction
- Participate in training to enhance product knowledge and sales skills
Kualifikasi
- Proven experience in telemarketing or sales roles
- Excellent verbal communication and active listening skills
- Strong negotiation and persuasive abilities
- Ability to work independently and meet targets
- Proficiency with CRM software and sales tools
- Customer-focused mindset with problem-solving aptitude
- Minimum SPM qualification; diploma preferred