Deskripsi Pekerjaan
Roche is a global pioneer in pharmaceuticals and diagnostics, united by a profound purpose: to do now what patients need next. Our Malaysia team is dedicated to pushing the boundaries of science to deliver meaningful advancements in oncology, immunology, neuroscience, and rare diseases. We are looking for a Customer Partner to join our Sales team in Petaling, Selangor, to champion this mission locally.
In this pivotal role, you will go beyond traditional sales. As a Customer Partner, you are the face of Roche, responsible for building strategic, value-based partnerships with healthcare institutions. Your primary objective is to drive market share and achieve aggressive sales goals within your designated territory. This involves deeply understanding the unique needs of each account, crafting tailored engagement plans, and consistently delivering value in every interaction. You will be a key driver of our commercial success, translating complex scientific data into compelling customer solutions that positively impact patient pathways and outcomes.
Your day-to-day responsibilities will involve orchestrating a wide range of activities: from conducting high-impact product presentations and facilitating medical education sessions, to analyzing competitive landscapes and negotiating contracts with hospital management. You will work autonomously, but also thrive within a collaborative network of medical, marketing, market access, and supply chain experts. We rely on your on-the-ground insights to inform our broader strategy in Malaysia. Your ability to proactively identify opportunities and navigate challenges with resilience and ethical integrity will be key to your success. Roche offers a stimulating environment where your contributions are valued, and your career can flourish. We invest in our people through continuous learning, leadership development, and a performance-driven culture.
Are you ready to take on a role where you can truly shape the future of healthcare? If you have a relentless drive for results and a genuine passion for patient-centric innovation, we want to hear from you. Join Roche in Petaling and become a meaningful partner to our customers. Apply now to embark on a rewarding career journey.
Tanggung Jawab
- Drive sales growth and market share expansion for assigned territory within Selangor.
- Develop and execute strategic account plans for key hospital and clinical accounts.
- Build and nurture strong, long-term relationships with healthcare professionals and key opinion leaders.
- Conduct advanced product presentations, educational workshops, and clinical support initiatives.
- Analyze market trends, competitor activities, and customer needs to identify new business opportunities.
- Collaborate cross-functionally with Marketing, Medical, and Market Access teams to optimize patient outcomes.
- Achieve quarterly and annual sales targets while strictly adhering to Roche's ethical standards and compliance policies.
- Maintain expert-level knowledge of Roche's product portfolio and relevant therapeutic areas.
Kualifikasi
- Bachelor's degree in Science, Pharmacy, Business, or a related field; Master's degree is highly desirable.
- Proven track record of success in pharmaceutical sales or complex healthcare business development.
- Deep understanding of the Malaysian healthcare landscape, specifically the Selangor and Klang Valley market.
- Excellent communication, negotiation, and presentation skills in both English and Bahasa Malaysia.
- Self-motivated, resilient, and possessing strong analytical and strategic problem-solving abilities.
- Proficiency in CRM software, data analytics tools, and the Microsoft Office Suite.
- Valid driving license and willingness to travel extensively (60-80%) within the assigned territory.