Deskripsi Pekerjaan
Our client, a renowned global leader in the automotive engineering industry, is seeking a highly motivated Customer QA Engineer to join their dynamic team in Woodlands. This role offers an exceptional opportunity to contribute to quality excellence in a fast-paced MNC environment.
As a Customer QA Engineer, you will be responsible for managing all customer quality-related activities, ensuring that products meet stringent IATF 16949 standards. You will work closely with cross-functional teams to resolve quality issues, drive continuous improvement, and maintain strong customer relationships.
Key Highlights:
- Basic salary up to SGD 6,000
- Annual Wage Supplement (AWS) + Performance Bonus
- 5-day work week (9am-6pm)
- Location: Woodlands, North Region
- Industry: Automotive Engineering, IATF 16949
- MNC with excellent career growth and benefits
If you have a passion for quality and enjoy working in a challenging yet rewarding environment, this is the role for you.
Tanggung Jawab
- Act as the primary point of contact for customer quality concerns and complaints.
- Lead root cause analysis and implement effective corrective and preventive actions using 8D methodology.
- Manage customer audits and ensure compliance with IATF 16949 and customer-specific requirements.
- Coordinate with production, engineering, and supply chain teams to address quality issues.
- Prepare and present quality performance reports to customers and management.
- Drive continuous improvement initiatives to enhance product quality and reduce defects.
- Ensure timely submission of PPAP, APQP, and other quality documentation as required.
- Monitor key quality indicators (KQIs) and escalate critical issues promptly.
Kualifikasi
- Diploma or Degree in Mechanical, Electrical, Industrial Engineering or a related field.
- Minimum 2-3 years of experience in quality engineering, preferably in the automotive sector.
- Strong knowledge of IATF 16949, APQP, PPAP, FMEA, and Control Plans.
- Proven experience in handling customer complaints and using 8D problem-solving techniques.
- Familiarity with quality tools such as SPC, MSA, and Six Sigma is an advantage.
- Excellent communication and interpersonal skills to liaise with customers and internal teams.
- Independent, detail-oriented, and able to work under pressure.
- Certification in Quality (e.g., CQE, CQA) is a plus.