Deskripsi Pekerjaan
Are you looking to kickstart your career in one of Indonesia's most prestigious property developers? Alam Sutera Realty is seeking a motivated and detail-oriented Customer Relationship Management (CRM) Intern to join our dynamic team in Tangerang. In this role, you will play a pivotal part in supporting our sales and marketing operations by maintaining high-quality lead databases and enhancing our customer communication workflows.
This internship offers a unique opportunity to gain hands-on experience in real estate marketing, database management, and corporate administrative processes. You will collaborate closely with experienced professionals, gaining insights into how a leading property developer manages client journeys and fosters long-term customer satisfaction. If you are a proactive learner with a passion for excellence, we want to hear from you.
Tanggung Jawab
- Maintain and update the customer leads database with high precision and data integrity.
- Assist the sales team in organizing and distributing qualified leads for follow-up.
- Streamline internal administrative processes to improve team productivity.
- Draft and manage customer-facing communication templates for various property campaigns.
- Support the CRM team in generating weekly and monthly performance reports.
- Coordinate cross-departmental documentation to ensure seamless customer service delivery.
- Perform regular data audits to remove duplicates and ensure information accuracy.
Kualifikasi
- Currently pursuing a Bachelor’s degree in Business Administration, Marketing, Communication, or a related field.
- Strong command of Microsoft Office Suite, particularly Excel (Pivot tables, VLOOKUPs are a plus).
- Excellent organizational skills and the ability to manage multiple administrative tasks simultaneously.
- Strong verbal and written communication skills in both Indonesian and English.
- Highly detail-oriented with a commitment to maintaining data confidentiality.
- Able to work collaboratively in a fast-paced environment.
- Available for a minimum internship duration of 3 to 6 months.