Deskripsi Pekerjaan
Join Info Micro Distribution as a dynamic Customer Service & Admin Kasir and become the heart of our operations. In this role, you will have the opportunity to make a tangible difference by providing exceptional support to our valued customers. We are looking for a friendly, detail-oriented professional who excels in a fast-paced environment and understands that great service starts with a smile.
Your daily routine will involve a blend of customer engagement and administrative efficiency. You will be responsible for processing transactions, managing inventory, and ensuring that our customers receive accurate information and assistance. This position is perfect for individuals who are passionate about problem-solving and want to grow their career in the retail and distribution sector.
At Info Micro Distribution, we value teamwork and dedication. We offer a collaborative work environment where your contributions are recognized and where you can develop essential skills for your future.
Tanggung Jawab
- Serve as the primary point of contact for customers via phone, email, and face-to-face interactions.
- Process daily sales transactions accurately using the Point of Sale (POS) system.
- Manage and update customer records, ensuring all data is up-to-date and accurate.
- Assist with inventory management, stock checking, and replenishment as needed.
- Handle customer inquiries and resolve complaints with empathy and professionalism.
- Perform general administrative duties, including filing, data entry, and document preparation.
- Maintain a clean, organized, and welcoming checkout area for all visitors.
Kualifikasi
- High School Diploma (SMA/SMK) or equivalent.
- Previous experience in customer service, cashier, or administrative support is preferred.
- Proficiency in Microsoft Office applications (Excel, Word) and POS systems.
- Strong interpersonal and verbal communication skills in Indonesian.
- Ability to multitask and prioritize tasks in a busy, high-volume setting.
- Attention to detail and a strong sense of responsibility.
- Fluency in English is an added advantage.