Beranda Loker Detail
P
Call Centre & Customer Service 🏢 Full Time ⭐️ Terverifikasi

Customer Service Assistant

Private Advertiser
Pandamaran, Selangor
Estimasi Gaji
MYR 1.800 – MYR 2.500
Terbaru
Live Update
13 Juni 2026
Batas Akhir
13 Jun 2027

Deskripsi Pekerjaan

Join our dynamic team as a Customer Service Assistant in Pandamaran, Selangor! This role is ideal for individuals with a finance and accounting background who are passionate about delivering exceptional customer experiences. You'll serve as the primary point of contact for clients, resolving inquiries, providing support, and ensuring seamless interactions across multiple channels. Fluency in Mandarin is highly advantageous, enabling you to effectively serve our diverse customer base and contribute to our market expansion efforts.

We offer a collaborative environment where your financial expertise will directly impact customer satisfaction. You'll gain exposure to real-world financial operations while honing your communication and problem-solving skills. This position provides excellent growth opportunities for motivated individuals seeking to build a career in customer service with a financial services focus.

Tanggung Jawab

  • Respond to customer inquiries via phone, email, and digital channels
  • Resolve billing and payment-related issues using financial knowledge
  • Process transactions and maintain accurate financial records
  • Collaborate with finance team to resolve complex account issues
  • Provide product/service information to customers
  • Meet performance metrics for response time and resolution
  • Support training initiatives for new customer service staff
  • Kualifikasi

  • Diploma or degree in Finance, Accounting, or related field
  • Minimum 1 year in customer service or support role
  • Proficiency in English and Bahasa Malaysia
  • Strong Mandarin communication skills (advantageous)
  • Basic knowledge of financial systems and terminology
  • Excellent problem-solving and interpersonal abilities
  • Proficient in Microsoft Office and CRM software
  • Keahlian yang Dibutuhkan

    Customer Service Communication Finance Accounting Mandarin Problem Solving CRM Systems Microsoft Office

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