Deskripsi Pekerjaan
Join our dynamic team as a Customer Service cum Administrative Assistant and become the cornerstone of our growing brand's success! This remote position offers the perfect blend of customer interaction and operational support, allowing you to make a tangible impact while working from the comfort of your home. We're seeking a proactive multitasker with exceptional communication skills to manage customer inquiries, resolve issues, and streamline administrative processes. If you thrive in fast-paced environments and possess a passion for delivering exceptional service, this role is your gateway to professional growth with a forward-thinking company.
As a key team member, you'll handle diverse responsibilities ranging from customer support to office coordination, ensuring seamless operations while maintaining high standards of professionalism. Our competitive compensation package of ₱20,000 – ₱25,000 per month reflects our commitment to recognizing your valuable contributions. Embrace the flexibility of remote work while developing versatile skills that will propel your career forward.
Tanggung Jawab
- Manage customer inquiries via phone, email, and chat with prompt, professional responses
- Handle administrative tasks including scheduling, data entry, and document management
- Maintain accurate customer records and update CRM systems regularly
- Coordinate with internal teams to resolve customer issues efficiently
- Assist in preparing reports, presentations, and correspondence
- Oversee office supplies inventory and equipment maintenance
- Support onboarding processes for new customers and team members
Kualifikasi
- High school diploma or equivalent; college degree preferred
- 1+ years experience in customer service or administrative roles
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent communication and interpersonal skills in English
- Ability to multitask and prioritize in remote work settings
- Strong organizational and time-management abilities
- Attention to detail and problem-solving aptitude