Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for numbers and a commitment to excellence in client relations? Clark Outsourcing is looking for a dynamic Customer Service & Finance Assistant to join our growing team in Angeles City. In this pivotal role, you will act as the backbone of our operations, bridging the gap between financial accuracy and exceptional customer satisfaction.
We are looking for someone who thrives in a fast-paced environment and possesses the organizational skills necessary to manage administrative tasks, financial documentation, and client inquiries simultaneously. You will have the opportunity to work in a collaborative, professional office setting where your contributions directly impact the operational success of our clients. If you are tech-savvy, highly organized, and ready to take the next step in your career, we want to hear from you.
Tanggung Jawab
- Manage day-to-day administrative tasks, including documentation, filing, and data entry.
- Process financial records, expense reports, and invoices with high accuracy.
- Handle client and customer inquiries via phone, email, and live chat in a professional, empathetic manner.
- Assist in the reconciliation of accounts and ensure financial compliance with company policies.
- Maintain clear and organized records of all customer interactions and financial transactions.
- Coordinate with internal departments to ensure seamless operations and workflows.
- Prepare regular reports for management regarding financial performance and customer service metrics.
Kualifikasi
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- Proven experience in customer service and basic bookkeeping or finance-related administrative roles.
- Strong proficiency in MS Office Suite, particularly Excel, and familiarity with accounting software (e.g., Xero, QuickBooks).
- Exceptional verbal and written communication skills in English.
- Strong problem-solving abilities and a proactive approach to task management.
- Ability to maintain high levels of confidentiality and integrity regarding financial data.
- Strong attention to detail with the ability to meet deadlines in a fast-paced environment.