Deskripsi Pekerjaan
Join Recruit Express as a Customer Service (Front Desk) Officer and become the welcoming face of our dynamic Learning Centre! This role is perfect for individuals with exceptional interpersonal skills who thrive in fast-paced environments. You'll be the first point of contact for students, parents, and visitors, delivering outstanding service while managing front desk operations efficiently. The ideal candidate will handle inquiries, manage appointments, and maintain a professional reception area that reflects our commitment to excellence. This position offers growth opportunities in customer service administration within a supportive team environment.
Tanggung Jawab
- Provide exceptional customer service to students, parents, and visitors
- Manage front desk operations including call handling and visitor reception
- Coordinate class schedules, appointments, and facility bookings
- Process enrollments and maintain accurate student records
- Handle inquiries about courses, policies, and center facilities
- Collaborate with academic staff to resolve student issues
- Maintain organized reception area and administrative systems
Kualifikasi
- High school diploma or equivalent qualification
- 1+ years of customer service or front desk experience
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite
- Strong organizational and time-management abilities
- Ability to multitask in a busy educational environment
- Positive attitude and problem-solving mindset