Deskripsi Pekerjaan
Launch your customer service career with Tara Vision Resources, a leading provider of innovative solutions! We're seeking passionate Customer Service Management students for an immersive internship opportunity. Gain hands-on experience in a dynamic environment where you'll develop critical skills in customer relationship management, conflict resolution, and service excellence. This internship offers competitive compensation, comprehensive benefits, and structured growth pathways to accelerate your professional development. Join our collaborative team and contribute to delivering exceptional customer experiences while building a strong foundation for your future career in service management.
Tanggung Jawab
- Handle customer inquiries via phone, email, and chat channels with professionalism and efficiency
- Assist in resolving customer issues while maintaining high satisfaction standards
- Support the implementation of customer service improvement initiatives
- Document interactions and maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams to ensure seamless service delivery
- Participate in training programs to enhance product knowledge and service skills
- Contribute to customer feedback analysis and service optimization
Kualifikasi
- Currently pursuing a diploma or degree in Customer Service Management or related field
- Strong communication and interpersonal skills in English and Bahasa Malaysia
- Basic proficiency in customer relationship management (CRM) software
- Problem-solving abilities with a customer-centric mindset
- Ability to work in a fast-paced environment with minimal supervision
- Positive attitude with willingness to learn and adapt
- Prior customer service or internship experience is advantageous