Deskripsi Pekerjaan
Join our dynamic team at JTE Recruit as a Customer Service Officer based in Hougang! We're seeking a dedicated professional to deliver exceptional support to our clients while maintaining administrative excellence in a secondary school environment. This full-time role offers competitive compensation up to $2,500/month with stable 5-day office hours. You'll be the first point of contact for students, parents, and staff, ensuring all inquiries are handled promptly and professionally. This position combines customer service excellence with administrative duties, providing an ideal opportunity for career growth in a supportive workplace.
Our ideal candidate thrives in fast-paced environments, values accuracy, and possesses strong interpersonal skills. You'll contribute to a positive school atmosphere while developing valuable administrative expertise. With comprehensive training provided, this role is perfect for individuals seeking long-term career development in customer service and office administration.
Tanggung Jawab
- Handle incoming calls and inquiries from students, parents, and staff professionally
- Manage reception area including visitor greeting and appointment scheduling
- Perform administrative tasks including data entry, filing, and document management
- Coordinate school events and activities support
- Maintain accurate records of communications and transactions
- Collaborate with departments to ensure seamless service delivery
- Provide general administrative support to school office operations
Kualifikasi
- Minimum O-Level or equivalent qualification required
- Previous customer service or administrative experience preferred
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to multitask in a fast-paced environment
- Strong organizational and time-management abilities
- Positive attitude with service-oriented mindset
- Basic knowledge of office equipment and procedures