Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for logistics and customer excellence? Premium Automobiles Pte Ltd is seeking a highly motivated Customer Service Officer cum Permit Declarant to join our dynamic warehouse operations team in Clementi.
In this dual-focused role, you will be the backbone of our operational efficiency. You will act as the primary point of contact for customer inquiries while ensuring the seamless execution of customs declaration processes. The ideal candidate thrives in a fast-paced automotive environment, possesses a keen eye for accuracy, and is committed to delivering top-tier service. If you are looking to advance your career within a prestigious automotive organization, we invite you to apply today.
Tanggung Jawab
- Manage and resolve customer inquiries via phone, email, and face-to-face interactions professionally.
- Perform accurate and timely TradeNet permit declarations for all incoming and outgoing shipments.
- Coordinate with internal logistics teams and external forwarders to ensure smooth warehouse operations.
- Maintain comprehensive records of all permit documentation and customer correspondence.
- Handle documentation discrepancies promptly to prevent delays in the supply chain.
- Monitor shipment status and provide proactive updates to relevant stakeholders.
- Support general warehouse administrative tasks to improve operational workflow.
Kualifikasi
- Minimum GCE 'O' Level or equivalent professional certification.
- Prior experience in customer service and customs permit declaration (TradeNet proficiency is a must).
- Strong understanding of Singapore Customs regulations and HS codes.
- Excellent verbal and written communication skills in English.
- Proficiency in MS Office Suite, particularly Excel and Outlook.
- Strong analytical skills with a high degree of accuracy and attention to detail.
- Ability to work independently and collaboratively within a team environment.
- Possession of a Customs Competency Certificate is highly advantageous.