Deskripsi Pekerjaan
Join Beijing 101 Hair Consultants as a Customer Service Officer and become an essential part of our dynamic team! We're seeking passionate individuals who thrive in customer-facing roles to deliver exceptional service at our Serangoon location. As a key ambassador of our brand, you'll handle inquiries, resolve concerns, and ensure every client experiences our commitment to excellence in hair care and beauty services.
This full-time position offers competitive compensation starting from $2,400/month with performance-based growth opportunities. You'll work in a vibrant retail environment where your contributions directly impact customer satisfaction and loyalty. We provide comprehensive training to develop your skills in product knowledge, conflict resolution, and client relationship management.
Beijing 101 Hair Consultants values fresh perspectives and career development. If you're a motivated communicator ready to start your professional journey in the beauty industry, this is your opportunity to grow with a trusted leader in hair care solutions.
Tanggung Jawab
- Handle customer inquiries via phone, email, and in-person interactions
- Resolve service complaints and issues with empathy and efficiency
- Process appointments and manage customer records accurately
- Provide product information and service recommendations
- Collaborate with sales team to enhance customer experience
- Support store operations including inventory and merchandising
- Maintain professional appearance and brand standards
Kualifikasi
- Minimum high school diploma or equivalent qualification
- Strong verbal communication and interpersonal skills
- Ability to work in a fast-paced retail environment
- Basic computer proficiency with POS systems
- Positive attitude and problem-solving mindset
- Willingness to work flexible hours including weekends
- Experience in customer service or beauty industry preferred