Deskripsi Pekerjaan
Join Internet Madju Abad Milenindo's dynamic customer service team in Bali and become the voice of our brand! We're seeking passionate individuals to deliver exceptional customer experiences while supporting administrative operations for our assigned division. This role offers an ideal entry point for fresh graduates seeking to build a rewarding career in customer relations.
Enjoy a competitive salary package complemented by comprehensive benefits including daily meals, access to our on-site fitness facilities (gym, badminton, futsal), and regular team-building gatherings. You'll work in a supportive environment that values professional growth and work-life balance.
As a key member of our customer-facing team, you'll handle inquiries, resolve issues, and ensure seamless service delivery while supporting critical administrative functions. Perfect for developing versatile skills in communication, problem-solving, and operational efficiency.
Tanggung Jawab
- Manage all administrative tasks for assigned division efficiently
- Provide exceptional customer support via multiple channels (phone, email, in-person)
- Resolve customer inquiries and complaints with professionalism and empathy
- Maintain accurate customer records and documentation systems
- Collaborate with cross-functional teams to ensure service consistency
- Process customer orders and transactions accurately
- Participate in continuous training to enhance service quality
Kualifikasi
- High school diploma or equivalent; fresh graduates warmly encouraged to apply
- Fluency in Bahasa Indonesia and English (verbal/written)
- Strong organizational skills with attention to detail
- Proficiency in basic office software (MS Office)
- Customer-focused mindset with problem-solving abilities
- Ability to work independently and collaboratively in a team
- Adaptability to learn new systems and processes quickly