Deskripsi Pekerjaan
Are you looking to kickstart your career with a growing team? Spark Cubao is officially opening its doors for its Pioneer Account, and we are looking for passionate, driven, and customer-oriented individuals to join our founding team. As a pioneer member, you will have the unique opportunity to help shape our workplace culture while enjoying competitive compensation and industry-leading benefits.
We provide a modern, world-class office environment designed for productivity and well-being, featuring an on-site gym and a dedicated wellness center. At Spark Cubao, we believe that your success is our success. We prioritize career growth and provide comprehensive training to ensure you excel in your role. Join us today and be part of a vibrant team where your talent is valued and your professional journey is supported.
Tanggung Jawab
- Provide exceptional customer service via phone, email, and chat channels.
- Resolve customer inquiries and concerns with empathy and efficiency.
- Maintain accurate records of customer interactions and transactions in our CRM system.
- Collaborate with team leads and peers to meet and exceed monthly performance targets.
- Contribute to the continuous improvement of service processes as a pioneer team member.
- Stay up-to-date with product knowledge and service updates to provide accurate information.
- Maintain a positive, professional demeanor at all times, reflecting the company’s brand values.
Kualifikasi
- At least a Senior High School graduate or completed at least 2 years in college.
- Strong verbal and written communication skills in English.
- Customer service experience is an advantage but fresh graduates are highly encouraged to apply.
- Ability to multitask and adapt to a fast-paced work environment.
- Basic computer literacy and proficiency in using office software.
- Willingness to work in Cubao, Metro Manila on shifting schedules.
- High level of reliability, punctuality, and professional work ethic.