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Call Centre & Customer Service 🏢 Full Time ⭐️ Terverifikasi

Customer Service Representative (Voice) - No Experience Required

Nezda Technologies
Makati City, Metro Manila
Estimasi Gaji
PHP 23.500 – PHP 28.000
Terbaru
Live Update
5 Juli 2026
Batas Akhir
5 Jul 2027

Deskripsi Pekerjaan

Start your career in customer service with Nezda Technologies! We're actively seeking enthusiastic Customer Service Representatives (Voice) for our Alphaland Makati location. This entry-level role is perfect for recent high school or senior high school graduates, as well as fresh graduates with no prior BPO experience. We provide comprehensive training to ensure your success in a dynamic call center environment.

Join our team and enjoy competitive compensation of up to ₱28,000 monthly, plus comprehensive health maintenance organization (HMO) coverage and performance-based incentives. You'll be part of a supportive team dedicated to delivering exceptional customer experiences while building valuable professional skills. Don't miss this opportunity to grow your career in one of Manila's prime business districts.

Tanggung Jawab

  • Handle inbound/outbound calls to resolve customer inquiries and concerns
  • Provide accurate information about products and services
  • Document customer interactions and maintain detailed records
  • Meet performance metrics including call handling time and customer satisfaction
  • Collaborate with team members to ensure consistent service delivery
  • Adhere to company protocols and quality standards
  • Continuously improve product knowledge and service techniques
  • Kualifikasi

  • High school or senior high school graduate (fresh graduates welcome)
  • No prior BPO experience required
  • Excellent communication skills in English and Filipino
  • Strong problem-solving abilities and customer service mindset
  • Ability to work efficiently in a fast-paced environment
  • Basic computer literacy and typing skills
  • Willingness to work on flexible shifts
  • Keahlian yang Dibutuhkan

    Customer Service Communication Problem Solving Phone Etiquette Call Center Active Listening Patience

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