Deskripsi Pekerjaan
Are you a driven individual with a passion for helping others and a natural talent for sales? Loc&Stor 24/7, Inc., a premier provider of secure storage solutions in Quezon City, is seeking a talented Customer Service & Sales Representative (Storage Specialist) to join our front-line team.
In this pivotal role, you will be the face of our brand, responsible for delivering exceptional customer experiences while strategically growing our business. You will handle a variety of tasks including greeting walk-in clients, managing phone inquiries, conducting facility tours, and closing rental agreements. We are looking for a self-starter who can navigate the balance between providing high-touch service and achieving aggressive sales targets.
This role is perfect for someone who enjoys variety in their day-to-day work. You will not only sell storage units but also become a trusted advisor to our customers, helping them through their moving and storage journey. Your ability to build rapport quickly and understand customer pain points will be the key to your success.
Loc&Stor 24/7, Inc. is committed to investing in our people. We offer comprehensive training, a supportive management team, and a clear path for career advancement. Our compensation package includes a competitive base salary (₱22,000 to ₱27,000 per month) and performance-based incentives.
If you are ready to take on a challenging and rewarding role where your contributions directly impact the company’s success, apply today! We are excited to meet the next member of our growing family.
Tanggung Jawab
- Act as the primary brand ambassador, welcoming all customers and visitors to the facility with professionalism.
- Manage the complete sales cycle, from lead qualification and facility tours to contract signing and move-in coordination.
- Meet and exceed assigned monthly sales and revenue targets through upselling and cross-selling of storage products and services.
- Utilize our CRM system to track leads, manage customer accounts, and maintain accurate records of all interactions.
- Resolve customer complaints and operational issues promptly, ensuring a seamless and positive experience.
- Conduct regular facility inspections to ensure cleanliness, safety, and operational readiness of storage units.
- Assist with inventory management of packing supplies and retail merchandise.
- Participate in local marketing initiatives and community events to generate new business leads.
Kualifikasi
- High school diploma or equivalent required; some college coursework or a bachelor’s degree in business, marketing, or a related field is preferred.
- Minimum of 1 year experience in a customer-facing role, preferably in sales, retail, or property management.
- Demonstrated ability to achieve sales goals and handle objections effectively.
- Excellent verbal and written communication skills in English and Filipino.
- Proficient in basic computer applications (MS Office, Google Workspace) and ability to learn new software quickly.
- Must be willing to work a flexible schedule including weekends and holidays.
- Strong problem-solving skills and a detail-oriented mindset.