Deskripsi Pekerjaan
Join our dynamic team at The Supreme HR Advisory as a Customer Service Specialist specializing in Logistics and Permit Documentation. We are a Singapore-based company offering an attractive salary package and comprehensive benefits & incentives.
This role is perfect for detail-oriented individuals who thrive in a fast-paced environment and have a passion for providing exceptional customer service. As a key member of our logistics team, you will be responsible for handling customer inquiries, processing permit documentation, and ensuring smooth operations in our supply chain.
We value our employees and offer a supportive work culture with opportunities for growth and development. If you're looking for a challenging yet rewarding career in the logistics industry, we encourage you to apply today.
Tanggung Jawab
- Handle customer inquiries and provide timely resolutions regarding logistics services
- Process and manage permit documentation for international and domestic shipments
- Coordinate with internal teams to ensure smooth logistics operations
- Maintain accurate records of customer interactions and transactions
- Identify and escalate complex issues to appropriate team members
- Stay updated on logistics regulations and compliance requirements
- Contribute to process improvements to enhance customer satisfaction
Kualifikasi
- Diploma or degree in Logistics, Supply Chain Management, or related field
- Previous experience in customer service or logistics documentation
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office applications and logistics software
- Ability to work independently and as part of a team
- Knowledge of Singapore's logistics regulations is an advantage