Deskripsi Pekerjaan
Join Avaso Technology Solutions as a Customer Service & Supply Chain Specialist and become the backbone of our B2B operations. This critical role ensures seamless order management processes, guaranteeing on-time fulfillment for our business clients across the Philippines. You'll be the vital link between customers, sales teams, and logistics departments, driving operational excellence and client satisfaction. In this dynamic position, you'll manage the entire order lifecycle from initial inquiry to final delivery, resolve fulfillment challenges, and optimize supply chain workflows. We're seeking detail-oriented professionals who thrive in fast-paced environments and are passionate about delivering exceptional service. Avaso Technology Solutions offers a collaborative culture where your contributions directly impact our growth and client relationships.
As a key member of our operations team, you'll leverage your problem-solving skills to maintain accurate inventory records, coordinate with warehouse partners, and implement process improvements. The ideal candidate will demonstrate strong communication abilities and a customer-first mindset. This role presents significant opportunities for professional development in supply chain management and B2B client relations within a rapidly growing technology solutions provider.
Tanggung Jawab
- Manage end-to-end order processing and fulfillment for B2B clients
- Coordinate with logistics and warehouse teams to ensure timely deliveries
- Resolve order discrepancies and fulfillment issues proactively
- Maintain accurate inventory records and stock level monitoring
- Act as primary point of contact for order-related customer inquiries
- Collaborate with sales teams to align order management with client needs
- Identify and implement process improvements for supply chain efficiency
- Generate regular reports on order status and fulfillment metrics
Kualifikasi
- High school diploma or equivalent; Bachelor's degree preferred
- 1-2 years in customer service, supply chain, or order management
- Strong problem-solving and conflict resolution abilities
- Proficiency in order management systems and CRM software
- Excellent written and verbal communication skills
- Detail-oriented with strong organizational skills
- Ability to work independently in a fast-paced environment
- Knowledge of B2B sales processes and inventory management