Deskripsi Pekerjaan
Join AIDO Health's dynamic Customer Support team and launch your career in healthcare innovation! This paid internship offers hands-on experience in customer education, sales support, and user engagement within Indonesia's growing health-tech sector. You'll become a product ambassador, helping customers understand our innovative health solutions while developing critical communication and problem-solving skills.
As an intern, you'll gain exposure to real-world customer interactions, learn about healthcare product ecosystems, and contribute to improving user experiences. Our supportive environment provides mentorship from industry professionals and opportunities to develop customer-centric strategies. This role is ideal for students passionate about health services, customer relations, and sales operations.
At AIDO Health, we believe in nurturing talent through practical experience. You'll collaborate with cross-functional teams, participate in training sessions, and contribute to initiatives that enhance customer satisfaction. This internship bridges academic learning with professional practice, preparing you for future roles in healthcare, customer success, or sales management.
Tanggung Jawab
- Deliver comprehensive product education to customers on health solutions and usage guidelines
- Provide friendly, professional service to ensure positive user experiences
- Handle customer inquiries, resolve concerns, and escalate complex issues appropriately
- Support sales initiatives through product demonstrations and promotional activities
- Maintain accurate customer interaction records and feedback documentation
- Collaborate with sales team to identify customer needs and product improvement opportunities
- Participate in training sessions to deepen knowledge of company products and services
Kualifikasi
- Currently pursuing a bachelor's degree in Business, Healthcare, Marketing, or related field
- Excellent communication skills in Bahasa Indonesia with friendly approach
- Strong customer service orientation with problem-solving mindset
- Basic computer proficiency and ability to learn digital tools quickly
- Team player with collaborative mindset and adaptability
- Interest in health technology and customer education
- Available for minimum 3-month internship commitment