Deskripsi Pekerjaan
Join Microsoft's global IT infrastructure team as a Data Center Technician and become a guardian of our cloud ecosystem. This critical role ensures the seamless operation of servers, networking hardware, and power systems that support millions of users worldwide. You'll work in a dynamic environment where precision and proactive maintenance are paramount, directly contributing to the reliability of Microsoft's cloud services. Collaborate with cross-functional teams to implement cutting-edge solutions while maintaining industry-leading security standards. The position offers continuous learning opportunities through exposure to advanced data center technologies and Microsoft's proprietary systems. Ideal candidates thrive in fast-paced settings where attention to detail drives operational excellence.
Tanggung Jawab
- Install, configure, and maintain server hardware and network infrastructure
- Monitor data center operations using diagnostic tools and alert systems
- Troubleshoot hardware failures and implement corrective actions
- Execute preventive maintenance on cooling systems and power distribution units
- Document infrastructure changes and maintain accurate configuration records
- Coordinate with security teams to access control compliance
- Participate in capacity planning and infrastructure upgrade projects
Kualifikasi
- Associate degree in IT, Network Engineering, or equivalent experience
- 2+ years in data center operations or server maintenance
- Proficiency with server hardware (Dell, HP, Cisco) and virtualization platforms
- Strong knowledge of network protocols (TCP/IP, VLAN, DNS)
- CompTIA A+/Network+ or equivalent certification preferred
- Experience with DCIM (Data Center Infrastructure Management) tools
- Ability to work rotating shifts and respond to emergency calls