Deskripsi Pekerjaan
Are you organized, detail-oriented, and passionate about delivering excellent service? Karya Antara Negeri is looking for a dedicated Data Entry and Customer Service Specialist to join our dynamic team in Bali. In this role, you will act as the backbone of our administrative operations while ensuring our clients receive top-tier support. We pride ourselves on creating a professional yet flexible work environment where your contributions are recognized.
As a key member of our team, you will handle high-volume data management tasks and provide clear, professional communication to our customers. We are seeking a candidate who thrives in a fast-paced setting and understands the importance of precision in administrative documentation. If you possess a strong command of English and are ready to grow your career with a reputable company, we invite you to apply today.
Tanggung Jawab
- Accurately inputting and updating customer and operational data into internal management systems.
- Managing high volumes of data with a focus on 100% accuracy and consistency.
- Providing professional support to customers via phone, email, and live chat platforms.
- Resolving customer inquiries efficiently while maintaining company service standards.
- Maintaining comprehensive records of customer interactions and service requests.
- Collaborating with cross-functional teams to streamline administrative processes.
- Ensuring compliance with company data privacy and confidentiality policies.
- Generating periodic progress reports for the management team.
Kualifikasi
- Minimum High School Diploma (SMA/SMK) or equivalent; relevant certification is a plus.
- Strong proficiency in English (verbal and written communication).
- Demonstrated experience in data entry, administration, or customer service roles.
- High level of computer literacy, specifically with MS Office (Excel, Word) and Google Workspace.
- Excellent typing speed and a meticulous eye for detail.
- Ability to work a flexible shift schedule, including 8 hours a day, 5 days a week.
- Strong interpersonal skills with a patient and problem-solving mindset.
- Ability to thrive in a fast-paced, goal-oriented environment.