Deskripsi Pekerjaan
Join Aura Universal Rasi as a Desk Recovery and Field Collection Officer in Semarang and launch your career in the dynamic financial services sector. This hybrid role offers the perfect blend of office-based customer communication and field operations, providing fresh graduates with an exceptional opportunity to develop practical skills in debt recovery, negotiation, and customer relationship management. You'll play a crucial role in maintaining the company's financial health by recovering overdue accounts while ensuring positive customer experiences.
We welcome motivated D3 graduates from any discipline to apply, offering comprehensive training and a supportive environment for professional growth. The position requires strong communication abilities, resilience in challenging situations, and adaptability between desk duties and field visits. This is an ideal starting point for individuals seeking to build expertise in banking and financial services while contributing to our organization's success.
Tanggung Jawab
- Manage incoming customer communications regarding overdue accounts and payment arrangements
- Conduct in-person field visits for asset recovery and collateral verification
- Develop and implement effective debt collection strategies for assigned portfolios
- Maintain accurate documentation of collection activities and customer interactions
- Collaborate with legal team to process enforcement actions when required
- Analyze customer financial data to assess repayment capacity and risks
- Prepare regular performance reports for collection targets and recovery rates
Kualifikasi
- Minimum D3 degree from any accredited institution
- Fresh graduates enthusiastically encouraged to apply
- Strong verbal communication and negotiation skills
- Ability to work independently in field environments
- Basic proficiency in Microsoft Office applications
- Valid driver's license for field operations
- Knowledge of financial regulations is advantageous