Deskripsi Pekerjaan
Hilti is a global leader in the construction industry, renowned for our innovative tools, technology, and services. We foster a unique, high-performance culture where ownership, integrity, and teamwork are at the core of everything we do. We are currently looking for a visionary Digital Performance Insights Manager to take ownership of our global Business Intelligence strategy and drive digital excellence from our office in Petaling, Selangor.
This is a high-impact global role. You will be responsible for the entire BI lifecycle—from defining the data architecture and governance standards to delivering sophisticated dashboards and actionable insights to C-level executives. You will bridge the gap between technical data engineering and strategic business decision-making, directly shaping the way Hilti understands its digital performance, customer behaviors, and market opportunities. Your primary mission will be to champion a data-first culture, empowering teams across marketing, sales, and operations to leverage data as a strategic asset for growth and optimization.
In this leadership position, you will manage a global team of analysts and BI engineers, establish best practices for data visualization and reporting, and ensure the scalability and reliability of our BI platforms. You will be the trusted advisor to senior leaders, translating complex analytical findings into clear, compelling narratives that drive action. Your insights will directly influence our digital marketing ROI, sales productivity, and overall business strategy. If you are a passionate data leader eager to make a tangible impact on a global scale, we want to hear from you.
Tanggung Jawab
- Define and execute the global Business Intelligence and data analytics strategy, aligning it with Hilti's digital business objectives.
- Design, build, and maintain scalable dashboards and data visualizations that track key performance indicators (KPIs) for marketing, sales, and operations.
- Lead a distributed team of data analysts and BI engineers, fostering a culture of innovation, quality, and continuous improvement.
- Establish and enforce data governance frameworks, ensuring data accuracy, consistency, and compliance across all systems and regions.
- Conduct deep-dive analyses on digital performance, customer behaviors, and market trends to identify growth opportunities and operational efficiencies.
- Act as a strategic partner to C-level executives and regional stakeholders, translating data insights into actionable business recommendations.
- Manage the BI technology stack, evaluating and implementing new tools and platforms to enhance analytical capabilities and data accessibility.
- Develop and deliver executive-level presentations and performance review materials to communicate progress against goals and strategic initiatives.
Kualifikasi
- Bachelor's degree in Data Science, Business Analytics, Computer Science, Information Systems, or a related quantitative field. A Master's degree or MBA is highly preferred.
- Minimum of 7 to 10 years of progressive experience in Business Intelligence, Data Analytics, or Digital Performance Management, preferably within a global B2B or technology environment.
- Expert-level proficiency in BI and visualization tools such as Power BI, Tableau, or Looker. Strong working knowledge of SQL is mandatory.
- Deep understanding of data warehousing concepts, data modeling, and ETL frameworks. Experience with cloud platforms (Azure, AWS, GCP) is a strong plus.
- Proven experience in leading and developing high-performing teams. Demonstrated ability to manage complex, cross-functional global projects.
- Exceptional analytical and problem-solving skills with the ability to synthesize large datasets into clear, compelling strategic recommendations for senior leadership.
- Excellent communication and stakeholder management skills in English. The ability to influence and present to C-level executives is essential.