Deskripsi Pekerjaan
Are you a natural leader with a passion for delivering exceptional dining experiences? The Fatted Calf, an esteemed culinary destination located in the breathtaking highlands of Tagaytay City, Cavite, is looking for a highly motivated and experienced Dining Manager to join our award-winning team.
At The Fatted Calf, we are committed to providing our guests with an unforgettable journey of flavors paired with impeccable service. We believe that every meal is a celebration, and we need a leader who shares this vision. As a Dining Manager, you will play a pivotal role in upholding our reputation for excellence, ensuring that every guest leaves with a smile and a story to tell.
This isn't just a job; it's an opportunity to build a long-term career in one of the most beautiful and competitive hospitality markets in the Philippines. You will be responsible for the seamless operation of our dining room, managing a talented team of service professionals, and creating a welcoming atmosphere that embodies the spirit of Filipino hospitality. Your leadership will directly influence our guest satisfaction scores, team morale, and overall profitability.
Why Join The Fatted Calf?
- Prime Location: Work in the cool, scenic climate of Tagaytay, a premier tourist and dining destination.
- Career Growth: Be part of a thriving brand with a strong focus on internal promotion and professional development.
- Dynamic Team: Collaborate with some of the industry's most passionate chefs and hospitality experts.
- Competitive Compensation: Earn a highly competitive salary along with performance bonuses and benefits.
The ideal candidate will bring proven leadership experience in managing dining teams, ensuring excellence in guest service, team coordination, and overseeing the overall dining experience. If you are ready to take the next step in your hospitality career and make a real impact in a prestigious environment, apply now. We can't wait to welcome you to The Fatted Calf family!
Tanggung Jawab
- Directly manage all front-of-house operations, including opening/closing procedures, staffing, and service flow, to deliver a flawless dining experience.
- Lead, train, and mentor a team of servers, hosts, and bussers, fostering a culture of excellence, accountability, and teamwork.
- Develop and implement service standards, beverage programs, and guest interaction protocols that align with the restaurant's brand identity.
- Monitor and manage budget, labor costs, and inventory to maximize profitability while maintaining high quality standards.
- Proactively handle guest inquiries, feedback, and complaints with diplomacy and urgency, turning potential issues into positive outcomes.
- Partner with the Executive Chef to ensure flawless communication between the kitchen and dining room, coordinating timing and special requests.
- Ensure full compliance with all health, safety, sanitation, and liquor regulations to maintain a safe working environment.
Kualifikasi
- Bachelor's degree in Hospitality Management, Hotel and Restaurant Management, or a related field is strongly preferred.
- Minimum of 3 to 5 years of proven leadership experience as a Dining Manager, Restaurant Manager, or Assistant General Manager in a high-volume, upscale dining environment.
- Deep understanding of fine dining service standards, wine pairings, and upselling techniques.
- Exceptional interpersonal and communication skills, both written and verbal, in English and Filipino.
- Highly proficient in restaurant management software, POS systems (e.g., Micros, Toast, or similar), and MS Office applications.
- Demonstrated financial acumen with experience in P&L management, cost control, and revenue optimization.
- Flexibility to work a varied schedule including weekends, holidays, and extended hours as demanded by the business.