Deskripsi Pekerjaan
Join Sutherland as a Disability Claims Associate and build a rewarding career in the insurance industry. In this full-time role, you'll be instrumental in processing disability claims with precision and empathy, ensuring clients receive timely support. We offer a dynamic environment where your growth is prioritized through continuous training and development opportunities. As a key member of our team, you'll handle sensitive claims documentation, collaborate with healthcare providers, and resolve customer inquiries with professionalism. Sutherland values innovation and teamwork, providing you with the tools and support to excel. If you're passionate about delivering exceptional service and advancing your career in insurance, we invite you to apply now and make a meaningful impact.
Tanggung Jawab
- Review and process disability claims according to company policies and regulatory requirements
- Communicate with claimants, medical providers, and insurance adjusters to gather necessary documentation
- Maintain accurate claim records and ensure timely updates in case management systems
- Investigate claim eligibility and verify submitted information for completeness
- Provide exceptional customer service by addressing inquiries and resolving concerns promptly
- Collaborate with cross-functional teams to ensure efficient claim resolution
- Stay updated on industry regulations and compliance standards affecting disability claims
Kualifikasi
- Bachelor's degree in Business, Healthcare, or related field (or equivalent experience)
- 1-2 years of experience in claims processing, customer service, or insurance operations
- Strong attention to detail with ability to manage multiple tasks efficiently
- Excellent verbal and written communication skills in English and Filipino
- Proficiency in Microsoft Office Suite and claim management software
- Ability to work independently and collaboratively in a fast-paced environment
- Knowledge of insurance regulations and disability claim procedures preferred