Deskripsi Pekerjaan
Are you looking for a dynamic role in the luxury hospitality industry? Find Staff LLC is seeking a skilled Dispatch & Reservation Agent to join our team in Manila City. In this role, you will be the face of our limousine services, ensuring seamless communication between clients and drivers. We specialize in premium livery, coach services, and holiday operations, including Santa Claus appearances. If you have experience in dispatching or reservation systems, we want to hear from you. This is a full-time opportunity to grow within a fast-paced environment. Apply today to manage our premium client base and coordinate complex travel itineraries efficiently.
Tanggung Jawab
- Manage incoming reservation requests via phone, email, and online platforms with high accuracy.
- Coordinate directly with dispatchers and chauffeurs to ensure timely pickups and drop-offs.
- Maintain accurate records of client preferences, vehicle availability, and service history.
- Process payments and issue professional invoices for all limousine services rendered.
- Handle customer inquiries regarding routes, pricing, schedules, and special requests.
- Assist with special event coordination, including holiday and seasonal limousine requests.
- Ensure compliance with safety regulations and uphold the company’s high service standards.
Kualifikasi
- Proven experience in dispatching or reservation roles within the transportation or hospitality industry.
- Strong knowledge of Manila traffic patterns and major routes.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and reservation management software.
- Ability to work in a fast-paced environment and handle pressure effectively.
- High school diploma or equivalent; post-secondary education in hospitality is a plus.
- Valid driver’s license is preferred.