Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for logistics and real-time coordination? Origo is currently seeking a dedicated Dispatch Support Specialist to join our dynamic team in the Clark Freeport Zone. In this critical role, you will act as the heartbeat of our operations, ensuring that resources are perfectly aligned to meet customer demands with precision and speed.
As a Dispatch Support Specialist, you will leverage your problem-solving skills to navigate fast-paced scenarios, maintain clear communication channels, and ensure operational excellence. We are looking for an individual who thrives in a collaborative environment and takes pride in delivering timely, efficient service. If you are ready to grow your career within the ICT and logistics support sector, Origo provides the perfect platform to make a meaningful impact.
Tanggung Jawab
- Monitor and manage daily dispatch schedules to ensure optimal resource allocation.
- Act as the primary point of contact for field personnel, providing real-time guidance and support.
- Troubleshoot dispatch-related issues promptly to minimize operational downtime.
- Maintain accurate logs of all dispatch activities and resource status updates within our internal systems.
- Coordinate with cross-functional teams to streamline communication and service delivery.
- Analyze dispatch metrics to identify bottlenecks and recommend process improvements.
- Ensure all activities adhere to company safety and performance standards.
Kualifikasi
- Proven experience in dispatching, logistics, or customer support operations.
- Strong analytical and problem-solving abilities with high attention to detail.
- Excellent verbal and written communication skills in English.
- Proficiency in CRM software, dispatching platforms, and MS Office Suite.
- Ability to remain calm and decisive under pressure.
- Flexibility to work in shifts, including weekends and holidays if required.
- Strong organizational skills with the ability to multitask effectively.