Deskripsi Pekerjaan
At Hebe Beauty, we are committed to excellence in the beauty industry. We are currently looking for a passionate and results-driven District Trainer to cover the Perak Region. In this critical role, you will ensure that all our Beauty Advisors (BAs) are equipped with superior product knowledge, sales guidance, and in-store coaching. You will be the key driver of our brand's training strategy, transforming our BAs into confident brand ambassadors who deliver exceptional customer experiences.
Hebe Beauty is a dynamic and fast-growing company dedicated to providing top-tier beauty products and services. We are seeking an enthusiastic and highly skilled District Trainer to lead our training initiatives across the Perak Region. This position is integral to our mission of delivering consistent and exceptional customer experiences in every store.
In this role, you will be responsible for the full training cycle—from needs assessment and program design to delivery and evaluation. You will partner closely with regional managers and store leaders to align training strategies with business objectives. Your primary focus will be empowering our Beauty Advisors with the advanced selling skills, product mastery, and service standards required to exceed sales targets. You will conduct regular field visits, providing constructive feedback and hands-on coaching to ensure real-world application of training concepts.
The ideal candidate is a natural leader and communicator who thrives in a fast-paced retail environment. You possess a deep understanding of adult learning principles and have proven experience translating complex product information into engaging, easy-to-understand training sessions. At Hebe Beauty, we invest in our people, and this role offers a fantastic platform to build a rewarding career in training and development within the vibrant beauty industry.
Join Hebe Beauty and contribute to a culture where talent is nurtured and excellence is rewarded. This role requires extensive travel within Perak. Flexibility and a proactive mindset are key to success. Our comprehensive training team provides strong support, ensuring you have all the tools you need to make a significant impact from day one.
Tanggung Jawab
- Develop and deliver standardized product knowledge and sales training programs for all Beauty Advisors (BAs) across the Perak Region.
- Conduct regular in-store coaching sessions and field visits to ensure consistent application of brand standards and selling techniques.
- Analyze sales performance data and identify training needs through collaboration with Area Managers and Store Leaders.
- Facilitate engaging onboarding training for new BAs, ensuring a smooth integration into the Hebe Beauty culture.
- Evaluate training effectiveness through assessments, role-plays, and performance metrics, adjusting programs as necessary.
- Organize and lead regional training workshops, masterclasses, and product launch briefings.
- Create and maintain training materials, including manuals, visual aids, and digital content for the learning management system.
Kualifikasi
- Diploma or Degree in any field, preferably in Business, Education, or Cosmetology.
- Minimum 2-3 years of experience in retail training, sales coaching, or field operations within the beauty, FMCG, or retail industry.
- Excellent presentation, facilitation, and public speaking skills in English and Bahasa Malaysia.
- Strong analytical and problem-solving abilities, with a results-oriented mindset.
- Proven track record of driving sales performance through effective training and coaching.
- Willingness to travel extensively across the Perak Region (own transport is a must).
- Highly organized with the ability to manage multiple projects and schedules simultaneously.
- Passionate about the beauty industry and dedicated to personal and team development.