Deskripsi Pekerjaan
Healthway Medical Network is looking for a meticulous and articulate Document Writer / SOP Specialist to join our dynamic team. In this contract role, you will be instrumental in maintaining the efficiency and clarity of our operations by crafting and refining Standard Operating Procedures (SOPs) and technical documentation. We are a supportive environment that values clear communication and process improvement, making this an excellent opportunity for a technical writer to grow their portfolio within a leading healthcare network.
As a Document Writer, you will serve as the bridge between technical subject matter experts and end-users. Your primary focus will be to translate complex workflows, medical protocols, and technical requirements into clear, concise, and professional documentation. You will work closely with various department heads to ensure that our internal knowledge base remains accurate, up-to-date, and compliant with industry standards. This position offers a professional development environment where your writing skills will directly impact operational success.
Tanggung Jawab
- Develop, write, and maintain comprehensive Standard Operating Procedures (SOPs) for diverse departments within the network.
- Collaborate with Subject Matter Experts (SMEs) to gather information, understand complex processes, and accurately document them.
- Edit, proofread, and format technical documents to ensure consistency, accuracy, and adherence to corporate style guides.
- Revise existing documentation to reflect changes in technology, regulations, or internal business processes.
- Ensure all technical documentation complies with regulatory requirements and quality assurance standards.
- Assist in the creation of user manuals, training guides, and internal communication materials.
- Conduct research to clarify technical details and ensure factual accuracy in all written materials.
Kualifikasi
- Bachelor’s degree in Communications, Business Administration, Nursing, or a related field.
- Proven experience in technical writing, specifically creating SOPs or process documentation for a corporate or medical environment.
- Excellent command of the English language with strong grammar, spelling, and editing skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe Acrobat.
- Strong attention to detail with the ability to follow complex instructions and maintain consistency.
- Ability to work independently in a contract role and meet tight deadlines without compromising quality.
- Familiarity with medical terminology is a plus.