Deskripsi Pekerjaan
Join Everok International's dynamic logistics team as a Documentation Clerk where precision meets efficiency! This critical role forms the backbone of our freight forwarding operations, ensuring seamless cross-border shipments through meticulous documentation and coordination. You'll be the central hub for preparing and verifying essential shipping documents including bills of lading, commercial invoices, and customs declarations. Your expertise will directly impact client satisfaction by managing shipment timelines, resolving documentation discrepancies, and providing real-time updates to stakeholders. This position offers an exciting opportunity to master international trade regulations while supporting diverse clients across manufacturing, retail, and industrial sectors. If you thrive in detail-oriented environments and want to contribute to Malaysia's growing logistics hub, Everok International offers a collaborative workplace where your organizational skills drive global commerce.
Tanggung Jawab
- Prepare and verify comprehensive shipping documentation including bills of lading, commercial invoices, packing lists, and certificates of origin
- Coordinate with carriers, customs brokers, and clients to ensure timely shipment clearance and delivery
- Process freight billing and invoicing with precise cost calculations and payment tracking
- Act as primary customer support contact for shipment status inquiries and documentation issues
- Maintain digital and physical document archives with systematic filing and retrieval protocols
- Monitor shipment milestones and proactively communicate delays or compliance issues
- Collaborate with internal departments to resolve documentation discrepancies and process improvements
Kualifikasi
- Minimum SPM qualification with 1-2 years in freight forwarding, logistics, or documentation role
- Proficiency in Microsoft Office Suite (Word, Excel) and logistics software (e.g., TMS, WMS)
- Strong knowledge of international shipping regulations and documentation requirements
- Excellent attention to detail with ability to maintain accuracy under tight deadlines
- Effective communication skills in English and Bahasa Malaysia
- Problem-solving aptitude for resolving documentation and shipment issues
- Ability to multitask and prioritize in fast-paced logistics environment