Deskripsi Pekerjaan
Join See Hup's dynamic logistics team as a Documentation Officer specializing in sea freight operations. This critical role ensures seamless import/export processes through meticulous documentation management and coordination. You'll be the backbone of our shipping operations, handling customs forms, MITI documents, and export shipping documentation while monitoring shipment progress to ensure timely delivery. Your expertise will directly impact customer satisfaction by providing proactive updates and resolving documentation-related issues. This position offers an opportunity to develop specialized knowledge in international trade regulations while supporting Penang's thriving manufacturing sector.
Tanggung Jawab
- Coordinate end-to-end sea freight shipments for import and export operations
- Prepare and manage customs clearance documents (customs forms, MITI paperwork)
- Generate and verify export shipping documentation (bill of lading, packing lists)
- Monitor shipment progress and provide real-time updates to stakeholders
- Resolve documentation discrepancies and ensure compliance with trade regulations
- Maintain accurate digital and physical documentation records
- Collaborate with freight forwarders, customs agents, and internal teams
- Deliver exceptional customer service through proactive communication
Kualifikasi
- Diploma in Logistics, Supply Chain Management, or related field
- 1-3 years' experience in sea freight documentation or import/export operations
- Proficiency in customs regulations (MITI, Royal Customs) and shipping procedures
- Advanced skills in Microsoft Office Suite (Excel, Word, Outlook)
- Strong attention to detail with error-proof documentation abilities
- Excellent written and verbal communication skills in English and Bahasa Malaysia
- Ability to prioritize tasks and work under tight deadlines
- Knowledge of INCOTERMS and international trade documentation standards