Deskripsi Pekerjaan
Are you a highly motivated and results-driven individual with a knack for connecting with people? Australian Outsource Desk is actively seeking an enthusiastic and skilled Appointment Setter to join our growing team in Angeles City. This is a fantastic direct-hire, office-based opportunity for a professional who thrives in a fast-paced environment and is ready to make an immediate impact on a prominent Telco account.
As an Appointment Setter, you will be the crucial first point of contact, engaging potential clients and scheduling valuable appointments for our sales team. You'll play a vital role in our business development efforts, contributing directly to our success by identifying and qualifying leads within the telecommunications sector. We are looking for someone who is not just an operator, but a strategic thinker capable of understanding client needs and presenting opportunities effectively.
Join a company that values its employees and offers a supportive, professional work environment. If you're looking for a career where your communication skills are truly valued and your efforts directly contribute to business growth, then this is the role for you! We offer a competitive salary and the chance to be part of a vibrant team. Immediate hiring is a priority, so if you're ready to start your next chapter, we want to hear from you!
Tanggung Jawab
- Conduct outbound calls to prospective clients within the telecommunications sector to identify sales opportunities.
- Qualify leads by understanding their current needs, pain points, and potential for service upgrades or new solutions.
- Successfully schedule and confirm appointments for the sales team, ensuring a high show-up rate.
- Clearly articulate the value proposition of Telco products and services to potential clients.
- Maintain accurate and detailed records of all interactions and appointments in the CRM system.
- Achieve daily, weekly, and monthly targets for calls made, appointments set, and conversion rates.
- Collaborate effectively with the sales team to ensure a seamless handover of qualified leads.
- Handle objections and rejections professionally, turning initial disinterest into potential opportunities.
Kualifikasi
- Proven experience (1+ years) in appointment setting, telemarketing, or outbound sales, preferably in a BPO or Telco environment.
- Exceptional verbal communication and active listening skills with a clear and confident phone demeanor.
- Strong persuasion and negotiation abilities, with a track record of achieving targets.
- Goal-oriented, self-motivated, and able to work independently as well as part of a team.
- Proficiency in using CRM software (e.g., Salesforce, HubSpot) for lead management and tracking.
- Ability to work effectively in a structured, office-based environment.
- A strong desire to learn about telecommunications products and services.
- High school diploma or equivalent; a college degree is a plus.
- Immediate availability for direct hiring is highly preferred.