Deskripsi Pekerjaan
Are you organized, tech-savvy, and passionate about the digital marketplace? We are currently seeking a detail-oriented E-Commerce Admin to join our growing team in Bogor. In this role, you will be the backbone of our daily online operations, ensuring that our customer experience is seamless and our product listings are always up to date.
As our E-Commerce Admin, you will play a crucial role in managing inventory, processing orders, and providing exceptional support to our online shoppers. We are looking for an individual who thrives in a fast-paced environment and possesses strong analytical skills to help us optimize our sales performance across multiple platforms. If you are eager to develop your career in a dynamic e-commerce environment with a company that values professional growth, we want to hear from you.
Tanggung Jawab
- Manage and update product listings, descriptions, and images across various e-commerce platforms.
- Monitor inventory levels and coordinate with the warehouse team to ensure stock accuracy.
- Process daily customer orders accurately and ensure timely shipment coordination.
- Handle customer inquiries, feedback, and complaints via chat or email in a professional and timely manner.
- Track sales performance data and assist in generating regular progress reports.
- Coordinate with the marketing team to implement promotional campaigns and discount programs.
- Ensure that all store operational policies are strictly followed to maintain high marketplace ratings.
Kualifikasi
- Minimum High School Diploma (SMA/SMK) or Bachelor's Degree in Business, Marketing, or a related field.
- At least 1 year of experience as an E-Commerce Admin, Store Admin, or similar administrative role.
- Proficient in using e-commerce platforms (e.g., Shopee, Tokopedia, TikTok Shop) and MS Office (Excel/Google Sheets).
- Excellent communication and interpersonal skills in Bahasa Indonesia (and English is a plus).
- Strong attention to detail, highly organized, and capable of managing multiple tasks under deadlines.
- Fast learner with a problem-solving mindset and a proactive work ethic.
- Must be based in or willing to commute to Bogor, Jawa Barat.