Deskripsi Pekerjaan
Join our dynamic team at Elitetrax Marketing Sdn Bhd (Harvey Norman) as an E-Commerce Assistant and play a crucial role in the success of our online retail operations. This position offers an exciting opportunity to work in a fast-paced environment where you'll be responsible for managing various aspects of our e-commerce platform. You'll ensure our online store runs smoothly by maintaining accurate product listings, monitoring inventory levels, processing customer orders efficiently, and providing exceptional customer service. The ideal candidate will be detail-oriented, tech-savvy, and passionate about delivering excellent online shopping experiences. This full-time position is perfect for individuals looking to build a career in digital retail and e-commerce management.
Tanggung Jawab
- Manage and update product listings on the e-commerce platform
- Monitor and maintain accurate inventory levels in real-time
- Process and fulfill customer orders promptly and efficiently
- Respond to customer inquiries via email, chat, and phone
- Assist with creating engaging product descriptions and marketing content
- Monitor website performance and report technical issues
- Collaborate with the marketing team on promotional campaigns
Kualifikasi
- High school diploma or equivalent; bachelor's degree in business, marketing, or related field preferred
- Previous experience in e-commerce or retail environment is advantageous
- Proficiency with Microsoft Office Suite and basic HTML knowledge
- Excellent written and verbal communication skills
- Strong attention to detail and organizational abilities
- Ability to work independently and as part of a team
- Problem-solving skills and ability to handle multiple tasks simultaneously