Deskripsi Pekerjaan
Are you a data-driven E-commerce professional with a passion for consumer products? Hurom LS Co., Ltd is looking for a dynamic E-commerce Sales Operation Manager to join our team in the vibrant hub of KL Eco City. In this role, you will be the driving force behind our online sales performance, overseeing platform operations and executing integrated marketing strategies that capture market share.
You will be responsible for end-to-end management of our digital storefronts, ensuring our product presence on platforms like Shopee, Lazada, and Shopify is optimized for maximum conversion. If you possess a sharp eye for market trends, excellent analytical skills, and a proven track record in consumer goods, we invite you to help us elevate our digital footprint to the next level.
Tanggung Jawab
- Manage day-to-day operations of E-commerce platforms (Shopee, Lazada, and Shopify), including product listing, inventory management, and promotional setups.
- Execute integrated marketing campaigns to drive traffic, increase conversion rates, and boost overall brand visibility.
- Analyze sales performance data and generate regular reports to identify growth opportunities and resolve operational bottlenecks.
- Coordinate with internal teams to ensure seamless order fulfillment and high customer satisfaction ratings.
- Develop and manage promotional calendars, including seasonal sales, mega-campaigns, and platform-specific flash deals.
- Monitor competitor pricing and market trends to adjust pricing strategies and product positioning effectively.
- Maintain high store ratings by addressing customer inquiries, reviews, and feedback in a timely and professional manner.
Kualifikasi
- Diploma or Degree in Business, Marketing, E-commerce, or a related field.
- Proven working experience in E-commerce operations, specifically within the consumer products industry.
- Strong technical proficiency in managing platforms such as Shopify, Shopee Seller Centre, and Lazada Seller Center.
- Experience in executing integrated digital marketing strategies, including social media and paid advertisements.
- Excellent analytical skills with the ability to interpret sales data and translate it into actionable business strategies.
- Strong communication skills in both English and Malay (written and spoken) to engage with stakeholders and customers.
- Ability to multitask in a fast-paced environment and meet strict deadlines for major platform campaigns.