Deskripsi Pekerjaan
Join Cahaya Optima Karya as an E-commerce Supervisor to drive digital transformation and sales excellence. In this pivotal role, you'll spearhead online growth strategies by optimizing e-commerce platforms, analyzing market trends, and implementing data-driven solutions to boost conversion rates. You'll oversee daily operations of our digital storefronts, ensuring seamless customer experiences while meeting ambitious quarterly sales targets. This position requires a strategic thinker who can balance technical platform management with creative marketing initiatives to maximize revenue and market share in Indonesia's competitive e-commerce landscape. If you're passionate about digital innovation and possess a proven track record in scaling online businesses, we invite you to lead our next growth chapter.
Tanggung Jawab
- Develop and execute e-commerce strategies to achieve monthly/quarterly sales targets and KPIs
- Manage online marketplace operations (Shopee, Tokopedia, etc.) including product listings, promotions, and inventory
- Analyze sales data and customer behavior to identify growth opportunities and optimize conversion funnels
- Lead and mentor e-commerce team members to enhance performance and operational efficiency
- Coordinate with marketing, logistics, and customer service teams for cohesive online experience
- Implement SEO/SEM strategies to improve organic visibility and paid campaign ROI
- Monitor competitor activities and industry trends to maintain competitive advantage
Kualifikasi
- Bachelor's degree in Business, Marketing, or related field (Master's preferred)
- 3+ years experience in e-commerce management with proven sales growth track record
- Proficiency in e-commerce platforms (Shopify, WooCommerce, marketplace APIs)
- Advanced analytical skills using tools like Google Analytics, Hotjar, or similar
- Strong leadership experience managing cross-functional digital teams
- Expertise in digital marketing channels including social commerce and email automation
- Fluency in Bahasa Indonesia and English for regional market expansion
- Experience with A/B testing and conversion rate optimization methodologies