Deskripsi Pekerjaan
We are seeking a dynamic Ecommerce Operations Specialist to join our growing team at Ming Sui Solusi Indonesia. In this pivotal role, you'll manage and optimize our Shopee and TikTok Shop operations, driving sales growth and enhancing customer experiences. You'll be responsible for end-to-end e-commerce management, from product listing optimization to inventory control and order fulfillment. This position requires a strategic thinker with hands-on experience in Southeast Asia's leading e-commerce platforms, ready to implement data-driven strategies that increase conversion rates and maximize ROI.
The ideal candidate will thrive in a fast-paced digital environment, collaborating with marketing and supply chain teams to launch promotions, analyze performance metrics, and implement process improvements. You'll play a crucial role in expanding our online presence while ensuring seamless customer journeys across both platforms. This is an excellent opportunity to shape the future of e-commerce operations within an innovative Indonesian company.
If you're passionate about digital commerce and possess the skills to turn online stores into revenue powerhouses, we invite you to apply. Ming Sui Solusi Indonesia offers a collaborative culture where your expertise will directly impact business growth.
Tanggung Jawab
- Manage and optimize product listings, pricing strategies, and promotional campaigns on Shopee and TikTok Shop
- Monitor inventory levels and coordinate with suppliers to ensure stock availability and prevent overselling
- Analyze sales data, traffic patterns, and conversion metrics to identify growth opportunities
- Implement and execute cross-platform marketing campaigns aligned with seasonal trends and brand guidelines
- Coordinate with customer service teams to resolve order fulfillment issues and enhance post-purchase experiences
- Stay updated on platform algorithm changes, new features, and competitor activities
- Develop monthly performance reports with actionable insights for senior management
Kualifikasi
- Bachelor's degree in Business, Marketing, E-commerce, or related field
- Minimum 2 years of hands-on experience managing Shopee and TikTok Shop operations
- Proficiency in e-commerce analytics tools (e.g., Google Analytics, platform-native metrics)
- Strong understanding of Southeast Asian e-commerce consumer behavior and trends
- Excellent data analysis skills with ability to translate insights into actionable strategies
- Experience with inventory management systems and order processing workflows
- Fluency in both Bahasa Indonesia and English (written and verbal)
- Proven track record of increasing online sales and improving platform performance metrics