Deskripsi Pekerjaan
Are you a passionate professional dedicated to student success and educational excellence? Edupac Prima Sukses is currently seeking a highly motivated Education Service Officer to join our dynamic team in Jakarta. In this role, you will act as a pivotal point of contact, ensuring that our students receive top-tier guidance and support throughout their educational journey.
As an Education Service Officer, you will bridge the gap between academic programs and student aspirations. We are looking for an individual who excels in communication, possesses an empathetic approach to problem-solving, and is committed to maintaining the high standards of service our organization is known for. If you are organized, articulate, and eager to make a tangible impact in the education sector, we invite you to apply.
Tanggung Jawab
- Provide comprehensive consultation and guidance to students regarding educational programs and services.
- Manage end-to-end student administration, ensuring all documentation is accurate and compliant.
- Maintain proactive communication with students and parents to ensure satisfaction and program success.
- Collaborate with internal departments to streamline service delivery and improve student experiences.
- Identify student needs and recommend suitable educational pathways or interventions.
- Prepare regular reports on student progress and service performance for management review.
- Assist in the organization and promotion of educational events and seminars.
Kualifikasi
- Bachelor’s degree in Education, Communications, Business, or a related field.
- Previous experience in a similar role within the education or service industry is highly preferred.
- Excellent English proficiency (both verbal and written) is mandatory.
- Strong interpersonal skills with the ability to build rapport with diverse stakeholders.
- Demonstrated ability to work independently and as part of a collaborative team.
- High level of proficiency in Microsoft Office Suite and office management software.
- Strong organizational skills with the ability to handle multiple priorities in a fast-paced environment.