Deskripsi Pekerjaan
Join BrandLink as an Electrical Engineer and become a vital part of our dynamic technical team! We're seeking a skilled professional with exceptional communication abilities to deliver outstanding client support through phone, chat, and email channels. In this full-time role based in Tarlac City, you'll troubleshoot complex electrical systems, provide expert guidance, and maintain professional relationships with diverse clients. You'll collaborate with cross-functional teams to develop innovative solutions while ensuring timely resolution of technical inquiries. This position offers competitive compensation and opportunities for professional growth within a supportive environment. If you're passionate about electrical engineering and committed to client satisfaction, we encourage you to apply and contribute to our mission of excellence.
Tanggung Jawab
- Provide responsive technical support to clients via multiple communication channels
- Troubleshoot and resolve electrical engineering issues efficiently
- Document all client interactions and technical solutions systematically
- Collaborate with engineering teams to develop innovative solutions
- Maintain up-to-date knowledge of industry standards and technologies
- Contribute to continuous improvement of support processes
- Train clients on product functionality and best practices
Kualifikasi
- Bachelor's degree in Electrical Engineering or related field
- Strong verbal and written communication skills
- Proven experience in technical support or engineering roles
- Ability to work independently and collaboratively in teams
- Proficiency in electrical systems troubleshooting methodologies
- Customer-focused mindset with problem-solving abilities
- Willingness to relocate to Tarlac City, Tarlac