Deskripsi Pekerjaan
Are you a people person with a passion for building vibrant workplace cultures? ResultsCX is looking for a dynamic and creative Employee Engagement Associate to join our team in Lapu-Lapu City, Cebu. In this role, you will be the heartbeat of our site, responsible for curating experiences that boost morale, foster belonging, and ensure our team members feel valued every single day.
As an Engagement Associate, you will translate corporate culture into actionable site-level initiatives. From designing high-impact recognition programs to orchestrating internal communication campaigns and retention activities, your work will directly influence our employee net promoter scores and overall workplace satisfaction. We are looking for a proactive communicator who can think on their feet, manage logistics for site events, and connect authentically with employees across all levels of the organization.
If you are energetic, organized, and dedicated to creating an environment where talent thrives, we want to hear from you. Join us in making ResultsCX the best place to work in Cebu!
Tanggung Jawab
- Plan, coordinate, and execute site-level employee engagement initiatives and social events.
- Manage end-to-end recognition programs to reward high-performing team members and tenure milestones.
- Draft and distribute engaging internal communications through various channels to keep staff informed and motivated.
- Analyze employee feedback and retention data to identify trends and propose actionable culture improvements.
- Collaborate with HR and operations leadership to implement corporate-led engagement campaigns.
- Support the facilitation of town halls, team-building sessions, and wellness workshops.
- Maintain the site engagement calendar and ensure timely delivery of all planned activities.
Kualifikasi
- Bachelor’s degree in Human Resources, Psychology, Communications, or a related field.
- Minimum 1-2 years of experience in employee engagement, internal communications, or HR coordination (BPO experience is a strong plus).
- Exceptional verbal and written communication skills in English.
- Proven ability to plan and manage medium to large-scale events or campaigns.
- High level of creativity and proficiency in digital tools (Canva, MS Office, or internal collaboration platforms).
- Strong interpersonal skills with the ability to influence and build rapport across different departments.
- Ability to work in a fast-paced BPO environment with high adaptability.