Deskripsi Pekerjaan
Are you a natural problem-solver with a passion for high-stakes communication systems? Xurpas Inc. is looking for a talented Enterprise Voice Engineer to join our high-performing team in Taguig City. In this role, you will act as a 'software detective,' leveraging your technical acumen to identify, investigate, and resolve complex issues within our critical business infrastructure.
As an Enterprise Voice Engineer, you will be at the forefront of maintaining seamless connectivity. You will provide a dynamic service, ensuring that multiple components of our voice and communication systems operate at peak performance. This role is perfect for a technical professional who enjoys deep-diving into system architectures to solve intricate puzzles and improve system reliability. You will work in a fast-paced environment where your ability to troubleshoot and implement robust solutions directly impacts the success of enterprise-level operations.
Join us at Xurpas, where we value innovation, technical excellence, and the drive to keep businesses connected. If you are ready to take on a challenging contract role that offers professional growth and the chance to work with cutting-edge communication technology, we encourage you to apply.
Tanggung Jawab
- Design, deploy, and maintain enterprise-grade voice systems and Unified Communications (UC) platforms.
- Act as a lead 'detective' in troubleshooting and resolving L3 technical issues within complex voice architectures.
- Monitor system health and performance, ensuring high availability and optimal Voice over IP (VoIP) quality.
- Manage and configure SIP trunks, Session Border Controllers (SBCs), and voice gateways.
- Collaborate with network and security teams to ensure voice traffic is optimized and secure across the infrastructure.
- Perform regular system audits, updates, and capacity planning to support business growth.
- Document technical workflows, incident reports, and system configurations for knowledge management.
Kualifikasi
- Bachelor’s degree in Information Technology, Computer Engineering, or a related field.
- Minimum of 3-5 years of experience in enterprise voice engineering or telecommunications.
- Deep understanding of VoIP protocols including SIP, H.323, RTP, and SCCP.
- Proven experience with platforms such as Cisco Unified Communications Manager (CUCM), Avaya, or Microsoft Teams Voice.
- Strong analytical skills with proficiency in network diagnostic tools like Wireshark.
- Ability to work effectively in a contract-based engagement with a focus on project delivery.
- Relevant certifications such as CCNA/CCNP Collaboration or equivalent industry experience.