Deskripsi Pekerjaan
Launch your career in IT with Primestaff Management Services as an Entry-Level Desktop Engineer specializing in healthcare technology. This unique opportunity bridges technical expertise and healthcare innovation, offering fresh graduates a platform to grow in a mission-critical sector. You'll work with cutting-edge systems supporting medical professionals while gaining hands-on experience in desktop infrastructure, security protocols, and healthcare-specific software environments. Our collaborative culture emphasizes mentorship and continuous learning, ensuring you develop foundational skills in system administration, user support, and compliance with healthcare data standards. Join a team that values precision, problem-solving, and the transformative power of technology in patient care.
Tanggung Jawab
- Install, configure, and maintain desktop hardware and software for healthcare professionals
- Provide Tier 1 technical support for end-users across clinical and administrative systems
- Manage user accounts, permissions, and access controls following healthcare security protocols
- Troubleshoot hardware/software issues including printers, peripherals, and medical devices
- Document IT processes, incident reports, and system configurations
- Collaborate with IT teams to implement system updates and security patches
- Ensure HIPAA compliance and data protection standards for all desktop operations
Kualifikasi
- Diploma or degree in Computer Science, IT, or related field (or equivalent experience)
- Basic knowledge of Windows OS, Active Directory, and network fundamentals
- Familiarity with hardware troubleshooting and software installation procedures
- Strong problem-solving and communication skills with technical aptitude
- Eagerness to learn healthcare IT systems and compliance requirements
- Ability to work independently and collaborate in cross-functional teams
- Customer-service mindset with patience for end-user training and support