Deskripsi Pekerjaan
Join PT LUXFELINE GLOBAL TECHNOLOGY as an Event and Guest Relations Manager at TIA Jakarta, where premium hospitality meets cutting-edge technology. This pivotal role requires a Mandarin-fluent professional to orchestrate unforgettable experiences for high-profile clients in a luxury 5-star environment. You'll oversee end-to-end event execution, from conceptualization to flawless delivery, while maintaining impeccable guest relations standards. The position offers competitive compensation (IDR 13-18 million/month) and the opportunity to represent one of Jakarta's most prestigious venues.
As a Mandarin-speaking manager, you'll bridge cultural gaps and provide personalized service to VIP clients, ensuring every interaction exceeds expectations. Your expertise will enhance our brand reputation through meticulous attention to detail, proactive problem-solving, and seamless coordination with cross-functional teams. This role is perfect for hospitality leaders seeking to leverage their Mandarin proficiency in a dynamic, growth-oriented setting.
Tanggung Jawab
- Plan, execute, and oversee high-profile events and VIP experiences
- Manage guest relations with Mandarin-speaking clients and stakeholders
- Coordinate with vendors, hotels, and partners for seamless event logistics
- Train staff in Mandarin communication protocols and service excellence
- Develop and maintain relationships with key clients and corporate partners
- Monitor event budgets and ensure cost-effective resource utilization
- Implement post-event analysis and improvement strategies
Kualifikasi
- 5-star hospitality or luxury event management experience required
- Native-level Mandarin fluency (written and spoken) mandatory
- Bachelor's degree in Hospitality, Tourism, or Business Administration
- Proven track record in VIP guest relations and event coordination
- Strong leadership and team management capabilities
- Proficiency in event planning software and MS Office Suite
- Exceptional problem-solving and crisis management skills