Deskripsi Pekerjaan
Join Liberty General Insurance as an Executive Telesales Specialist and become a key driver in our mission to deliver exceptional insurance solutions. In this dynamic role, you'll directly impact customer satisfaction by providing personalized service while expanding our client base through strategic outbound sales initiatives. We're seeking results-oriented professionals who thrive in fast-paced environments and are passionate about building lasting customer relationships. Liberty General Insurance offers comprehensive training programs, career advancement opportunities, and a collaborative culture that values innovation and integrity.
As part of our award-winning team, you'll gain exposure to diverse insurance products while developing expertise in consultative selling techniques. We provide competitive compensation packages, performance incentives, and a supportive work environment designed to help you achieve professional excellence. This position is ideal for self-motivated individuals looking to grow their careers within Malaysia's leading insurance provider.
Tanggung Jawab
- Execute outbound sales calls to prospective clients, effectively promoting Liberty General Insurance's comprehensive product portfolio
- Exceed monthly sales targets through strategic lead qualification and persuasive product presentations
- Deliver exceptional customer service by addressing inquiries, resolving concerns, and maintaining accurate client records
- Collaborate with cross-functional teams to ensure seamless customer onboarding and policy implementation
- Conduct market research to identify new sales opportunities and customer needs
- Utilize CRM systems to track sales activities, update client information, and generate performance reports
- Participate in ongoing product training to maintain expertise in insurance solutions and compliance requirements
Kualifikasi
- Bachelor's degree in Business, Marketing, or related field (equivalent experience considered)
- Minimum 2 years of proven experience in telesales, customer service, or insurance sales
- Exceptional communication skills with ability to build rapport and present complex information clearly
- Strong negotiation and closing abilities with demonstrated track record of achieving sales targets
- Proficiency in CRM software and Microsoft Office suite
- Results-driven mindset with ability to work independently in a target-oriented environment
- Valid Malaysian work permit and fluency in English and Bahasa Malaysia