Deskripsi Pekerjaan
Are you a passionate and committed hospitality professional seeking an exciting career opportunity in Bali's vibrant culinary scene? Giselle Bali, a renowned and sophisticated dining establishment nestled in the picturesque Badung region, is actively searching for an enthusiastic and dedicated Waiter/Waitress to enrich our exceptional front-of-house team. We are celebrated for our commitment to delivering an unparalleled guest experience, marked by exquisite culinary offerings, impeccable service standards, and a warm, inviting atmosphere that reflects the charm of Bali.
This is a fantastic opportunity for individuals who are not only highly responsible and eager to grow but also possess a genuine passion for creating memorable moments and exceeding guest expectations. At Giselle Bali, you will thrive within a supportive and collaborative work environment that deeply values teamwork, continuous professional development, and an unwavering commitment to excellence. We believe in nurturing our talent, providing pathways for growth, and empowering our staff to contribute to a world-class dining experience.
If you are a proactive individual who thrives in a dynamic, high-energy setting, possesses excellent communication skills, and is eager to contribute your talent and positive attitude to a leading hospitality brand in Bali, we warmly invite you to apply. Join Giselle Bali and become an integral part of shaping the future of luxury dining and guest satisfaction on the Island of the Gods. Elevate your career with us!
This is a fantastic opportunity for individuals who are not only highly responsible and eager to grow but also possess a genuine passion for creating memorable moments and exceeding guest expectations. At Giselle Bali, you will thrive within a supportive and collaborative work environment that deeply values teamwork, continuous professional development, and an unwavering commitment to excellence. We believe in nurturing our talent, providing pathways for growth, and empowering our staff to contribute to a world-class dining experience.
If you are a proactive individual who thrives in a dynamic, high-energy setting, possesses excellent communication skills, and is eager to contribute your talent and positive attitude to a leading hospitality brand in Bali, we warmly invite you to apply. Join Giselle Bali and become an integral part of shaping the future of luxury dining and guest satisfaction on the Island of the Gods. Elevate your career with us!
Tanggung Jawab
- Warmly greet and seat guests upon arrival, presenting menus and explaining daily specials with enthusiasm.
- Accurately take food and beverage orders, offering insightful recommendations and confidently answering questions about menu items, ingredients, and preparation methods.
- Serve food and beverages promptly and professionally, ensuring impeccable presentation and optimal temperature.
- Anticipate and fulfill guest needs proactively, promptly attending to requests and skillfully resolving any issues to ensure complete satisfaction.
- Maintain the cleanliness and pristine organization of all dining areas, including precise table setup, efficient clearing, and meticulous resetting.
- Process guest payments accurately and efficiently using the Point of Sale (POS) system, handling cash and credit card transactions responsibly.
- Collaborate effectively and harmoniously with kitchen staff and other front-of-house team members to ensure seamless service flow.
- Adhere strictly to all health, safety, and hygiene standards in accordance with company policy and local regulatory requirements.
Kualifikasi
- Minimum of 1-2 years of proven experience as a Waiter/Waitress in a reputable restaurant or hotel setting, preferably in fine dining or a high-volume environment.
- Excellent interpersonal and communication skills, with professional fluency in English (both spoken and written). Knowledge of Bahasa Indonesia is a valuable asset.
- Strong customer service orientation coupled with a proactive, positive attitude and a genuine desire to serve.
- Ability to work efficiently and calmly under pressure in a fast-paced environment while maintaining meticulous attention to detail.
- Thorough knowledge of food and beverage service procedures, including proper table etiquette, wine service, and presentation standards.
- Proven ability to work effectively as an integral part of a diverse team and adapt swiftly to changing operational needs.
- Flexibility to work various shifts, including evenings, weekends, and public holidays, as required by business demands.
- Valid health certificate or willingness to obtain one, in compliance with local hospitality regulations.