Deskripsi Pekerjaan
Join Marina Bay Sands, Singapore's iconic integrated resort, as an F&B Captain for our exclusive In-Room Dining service. Lead a dedicated team in delivering exceptional culinary experiences to guests in the comfort of their suites. This pivotal role combines leadership excellence with hospitality mastery in one of the world's premier destinations. You'll oversee seamless operations, ensure premium service standards, and create memorable moments that align with Marina Bay Sands' reputation for excellence. Ideal candidates thrive in dynamic environments, possess deep food & beverage expertise, and demonstrate exceptional guest-centric leadership skills.
This position offers unparalleled career growth within a globally recognized hospitality brand. You'll collaborate with award-winning culinary teams while managing high-volume service in a luxury setting. The role requires meticulous attention to detail, proactive problem-solving, and the ability to maintain composure during peak service periods. As an ambassador of our brand, you'll contribute to the seamless execution of our 24/7 in-room dining operations, ensuring every interaction exceeds guest expectations.
Tanggung Jawab
- Lead and mentor in-room dining service team to maintain premium service standards
- Coordinate with culinary and stewarding teams for seamless menu execution
- Manage inventory, par levels, and quality control for all F&B items
- Handle guest inquiries, special requests, and service recovery situations
- Train staff on menu knowledge, service protocols, and safety procedures
- Monitor daily operations and implement service improvement initiatives
- Ensure compliance with food safety regulations and brand standards
- Collaborate with event teams for VIP and large group in-room dining requests
Kualifikasi
- Minimum 3 years' experience in F&B supervisory role within luxury hospitality
- Proven leadership skills with team management experience
- In-depth knowledge of food safety regulations and HACCP principles
- Exceptional communication and guest service skills
- Ability to work independently and make decisive judgments
- Strong organizational skills with attention to detail
- Proficiency in POS systems and inventory management software
- Wine and beverage certification highly desirable