Deskripsi Pekerjaan
Join Wonokoyo Group, a leader in Indonesia's hospitality sector, as an F&B Crew Member! We're seeking passionate individuals to deliver exceptional customer experiences at our vibrant Surabaya outlets. As a key member of our service team, you'll create memorable dining moments while maintaining high standards of quality and hygiene. This role offers dynamic work in a fast-paced environment where teamwork and customer focus drive success. We provide comprehensive training and opportunities for career growth within our expanding network of hospitality establishments. If you thrive in energetic settings and take pride in outstanding service, we encourage you to apply and become part of our winning team.
Tanggung Jawab
- Deliver exceptional customer service in a fast-paced F&B environment
- Prepare and present food/beverages according to company standards
- Maintain cleanliness and hygiene of all service areas and equipment
- Handle customer inquiries and resolve service issues promptly
- Collaborate with team members to ensure smooth outlet operations
- Follow food safety protocols and inventory management procedures
- Support promotional activities and upselling initiatives
Kualifikasi
- High school diploma or equivalent qualification
- Minimum 1 year experience in F&B/hospitality preferred
- Strong interpersonal and communication skills
- Ability to work efficiently under pressure during peak hours
- Basic knowledge of food safety and hygiene standards
- Customer-focused attitude with problem-solving abilities
- Physical stamina for standing and moving during shifts
- Willingness to work flexible schedules including weekends/holidays